We are really saddened that you've chosen to submit this review. We're a small family business and we work ever so hard to keep the cost of Birthday Letters down. Please also understand that the cost of living crisis is also effecting manufacturing costs, and we have not increased our prices.
The reason Birthday Letters is not in the Sale is that we sell it all year round at the lowest possible price that we can.
As you've chosen to submit this review with a fake e-mail address we can't even get in contact with you to discuss it and see if we can help.
We're really upset that you've chosen to leave a 1Star review for a product that you've not purchased. Reviews like this can really hurt our business and also have the ability to really dishearten us in the face of increasing costs and challenges.
We’ve worked so, so hard to keep the cost of the book as low as possible. We’ve been selling Birthday Letters for around five years and for the first four years it was priced at around £40, we’ve only recently managed to be able to reduce the cost to £29.50.
Our books are made to a very high standard from quality materials, this is because our books are designed to be heirlooms and to stand the test of time. It is our hope that the books should be able to be read and enjoyed for generations to come. Unfortunately making the books in this way necessitates this price.
All the best,